Guest passes

Tracking, revoking, and expiring guest passes

← All guides

Guest passes · 1 min read · from the Veni help library

The Guest Passes tab is the full record of who has access to a building; passes residents issued themselves and management keys you issued. It's where you audit active access and shut off a pass that's no longer needed.

The Guest Passes table with status filtersThe Guest Passes table with status filters

Reading the table

Each row shows Host · Unit, the Guest, the pass Type (One-time QR, Recurring, Vendor visit, or a management/building key), how long it's Valid, the Last entry, and its Status. Filter the list by:

  • Status: All, Active, Expired, or Revoked.
  • Unit.
  • Issued by: Anyone, Tenants, or Management.

The stat cards up top summarize Active passes, Entries this week, and Expiring in 48h (or, in ID-check buildings, documents on file and awaiting signature).

Expiry is automatic

You rarely need to clean anything up. A pass becomes Expired on its own once it passes its valid-until time or hits its maximum uses; no action needed.

Revoking a pass

To cut off access immediately, open the pass (click its row) and choose Revoke pass. It moves to Revoked and the code stops working right away.

A resident can revoke their own passes from the app. If a pass was issued for a physical key that's currently with the guest, Veni blocks the revoke until the key is marked returned, so a resident isn't locked out of retrieving it.