Guest passes

Issuing a management key

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Guest passes · 1 min read · from the Veni help library

Residents issue their own guest passes from the Veni app. As a manager you can also issue access yourself (a management key) for a cleaning crew, an appliance repair, a broker's open house, or a recurring vendor. Open a building's Guest Passes tab and choose Issue key.

The Guest Passes tab with the Issue access key modalThe Guest Passes tab with the Issue access key modal

Scope

Choose who the key lets in:

  • Building-wide: for a vendor who needs the common entrance, not a specific apartment.
  • Specific unit: tied to one unit.

Give it a Label you'll recognize later, like *Cleaning crew* or *Appliance repair*.

Validity

Pick how long the key works:

  • Fixed window: set Valid for (24 hours, 48 hours, 7 days, or 30 days) and Max uses (Unlimited, 1, 5, or 10).
  • Recurring schedule: choose the days of the week with the day pills and a From / Until time, for access that repeats: a weekly cleaner, say.

Sharing the key

Choose Generate key. Veni produces a QR code and a short alphanumeric code. The door accepts all three ways in: the QR, the code read aloud, or a printed decal. Share it with Copy link, Copy code, or Email to visitor.

Emailing a pass sends the link to the visitor but does not store their address. In front desk buildings, a management key is scanned at the desk rather than at a panel.